Your sales and service partner for robots in Russia
RoboGarant is a robot sales and service company founded by a team with 25+ years in enterprise IT. We partner with international robot manufacturers to build their local presence: multi‑brand field service, remote diagnostics, spare‑parts logistics and distribution — starting from St. Petersburg.
The fastest-growing robot market without a service network
Sources: Russian Ministry of Industry and Trade, Innopolis University, Kama Flow, industry research 2025–2026.
One local partner for your entire after-sales chain
Selling robots into Russia is easy. Keeping them running is not. We take responsibility for everything that happens after the sale — so your brand stands for uptime, not for support tickets.
Authorized service
Warranty and post-warranty service under your brand standards, with engineers trained and certified on your equipment.
Commissioning & field service
Installation, maintenance and on-site repair for your customers' fleets, with clear response-time commitments.
Remote diagnostics (NOC)
A network operations center that works with telemetry, logs and firmware — resolving a share of incidents without a site visit.
Spare parts & logistics
Local spare-parts stock in St. Petersburg, import logistics from China, and settlements in rubles or yuan.
Dealership & representation
Local sales, marketing and pre-sales support: an established legal entity, enterprise-grade contracts, a team that speaks your customers' language.
Training & localization
Russian-language documentation, operator training and support with local certification requirements.
We are launching this network now. Early vendor partners define the service standards together with us — and get priority terms.
How the network works
Network Operations Center
Our support engineers handle remote diagnostics, dispatching and incident analytics — turning every field mechanic into a strong diagnostician.
Field service units
Service crews with vans and spare-parts stock — starting in St. Petersburg, then Moscow and other major cities.
Regional partner network
Established regional service companies working to our standards and inside our dispatching loop — nationwide coverage without building from scratch.
Three ways to work with us
Start small or go all-in — every model begins with a pilot scope (one city, one product line) and expands on results.
Authorized Service Center
You keep selling — we keep your robots running. Service under your brand standards, by engineers you certify.
- We take on:
- · Warranty & post-warranty repairs
- · Spare-parts stock & logistics
- · Remote diagnostics & dispatching
- You keep:
- · Sales, pricing and brand policy
- · Contracts with end customers
Distributor + Service
Full local representation: we import, sell, commission and service your robots across Russia.
- We take on:
- · Import, customs, ruble/yuan settlements
- · Local sales, marketing, pre-sales
- · Commissioning + full service chain
- You keep:
- · Product, roadmap and territory terms
- · Pricing policy — agreed together
Service Subcontract
We act as your field-service hands for specific contracts or regions — per incident or per contract, minimal commitment.
- We take on:
- · On-site visits in agreed regions
- · Reporting in your ticketing system
- You keep:
- · Everything else — sales, parts, L2/L3
- · Direct relationship with customers
Who does what
| Responsibility | A · Service Center | B · Distributor + Service | C · Subcontract |
|---|---|---|---|
| Sales & marketing in Russia | Vendor | RoboGarant | Vendor |
| Warranty & field service | RoboGarant | RoboGarant | RoboGarant (scoped) |
| Spare parts & import logistics | Shared | RoboGarant | Vendor |
| Remote diagnostics & dispatching | RoboGarant | RoboGarant | Optional |
| Brand & pricing policy | Vendor | Shared | Vendor |
| Contracts with end customers | Vendor | RoboGarant | Vendor |
| Engineer training & certification | Shared | Shared | Shared |
Exact split is defined in the partnership agreement; the table shows the typical starting point.
The team behind RoboGarant
For over 25 years our team has delivered enterprise software for international clients — AI and machine learning, computer vision, industrial automation and systems integration. RoboGarant brings this engineering depth to the physical world of robots.
Engineering expertise we bring to robotics
Industries we serve
20+ years in technology leadership (CTO, CEO, GM roles), including dnata / Emirates Group. Based in St. Petersburg.
LinkedIn →Built by an experienced IT team
RoboGarant is run by people who have spent decades building and supporting enterprise software for international clients — the discipline robots need after the sale.
Leadership with a CTO, CEO and GM track record in international companies, including dnata / Emirates Group.
25+ years of enterprise software delivery — AI, computer vision and industrial automation for international clients.
A ready-made remote-diagnostics team: support engineers, DevOps and integration developers who already work with telemetry, logs and vendor clouds.
Enterprise sales and delivery management — contracts, reporting and processes built to enterprise standards.
Launch plan
First vendor agreements and service subcontracts in St. Petersburg. Pilot field unit and remote-diagnostics desk.
Authorized service status with the first manufacturers, spare-parts warehouse, regional partner network in major cities.
Fleet monitoring and predictive-maintenance platform built on real incident data from the network.
Meet us in Shanghai — 2–10 November 2026
Our CEO is visiting CeMAT Asia and meeting robot manufacturers in person. 诚邀合作 — we would be glad to meet your team.
Tell us about your robots
Three fields and two minutes. We review every inquiry personally and typically reply within two business days — in English, Russian or Chinese.
Scan to add us on WeChat
Based in St. Petersburg, Russia · Working with partners across China and Asia